I bought a pair of Asics running shoes from Boyner’s online store on November 29, 2024. Despite not using them daily and never even running in them, the shoes tore from the upper mesh area within just 3 months. These were marketed as performance running shoes, yet they couldn’t even handle light, casual use.
On March 11, 2025, I visited a Boyner store and submitted the shoes for inspection. A short time later, I received a message stating the damage was due to consumer misuse. That’s completely unacceptable. If simply wearing the shoes counts as misuse, then what's the purpose of selling them in the first place?
The material clearly lacked durability, and the response from both Asics and Boyner shows a complete lack of accountability. I expected both the brand and the retailer to stand behind the product, especially when it's defective after such a short period.
I bought Asics brand sports shoes from the Boyner store on 29/11/2024. The shoes we bought as running shoes tore within 3 months. They were sent for inspection on March 11. The result was said to be consumer error. (We were found at fault for wearing the shoes) When we complained and explained the situation, we were told to submit them for a second inspection. The result of the inspection given on March 28 was also negative. The shoes we bought for 8500 TL that tore in 3 months are a complete disappointment. We do not forgive this. Asics is a brand that does not stand behind the products it sells and sells poor quality products. Do not buy or let anyone else buy!
On April 4, 2025, I purchased a pair of Asics sneakers from the Boyner store inside Ankara Ankamall. Shockingly, within less than a month, the left side of the shoe developed a tear and visible damage, exactly as shown in the attached photos. I used the shoes under normal daily conditions—no harsh a...
About six months ago, I purchased a pair of Asics sneakers from the Boyner store in Mall of Istanbul. I wore them only for light, everyday use—no sports, no harsh conditions, no impact. I took great care of them. Still, both shoes tore at the exact same spot, in the same way. This is clearly a manuf...
I purchased a pair of Asics sports shoes on February 24, 2024, expecting quality and durability. However, in less than a year, the inner lining started tearing, despite the fact that I did not wear them daily. I sent them in under warranty, but Asics refused to acknowledge the issue, claiming it wa...
In March 2024, I purchased two pairs of Asics running shoes, trusting their reputation for quality. I used both pairs equally and as intended, but one pair started showing significant wear. The fabric at the back of the right shoe’s collar tore, and I noticed the same issue beginning on the left sho...
On April 11, 2024, I purchased a pair of Asics Gel-Kayano 14 shoes from an official Asics store. They were a thoughtful gift from my son, and I only wore them occasionally—certainly not enough to expect any kind of serious wear. But despite this, the inner lining started tearing, which was extremely...
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