In May 2024, I purchased the Asics Solution Speed FF2 Clay tennis shoes from Raketci.com. By June, the left shoe started splitting on the outer side. I reported the issue to Asics Türkiye, provided photos as requested, and was told in July that there was no manufacturing defect.
In November, the right shoe began showing similar splitting in multiple areas. I submitted another request with updated photos, only to receive the same response: "No manufacturing defect."
From my experience and other customer reviews, it seems Asics Türkiye consistently denies responsibility for product issues. The lack of support forces customers to continue using damaged shoes, undermining trust in the brand. I demand a resolution for my defective shoes immediately.
I purchased a pair of Asics tennis shoes from Intersport Akbatı on August 20, 2024, expecting durability. However, in just two months, the sole, edges, and toe area developed severe tears and deformations. On January 22, 2025, I returned the shoes to Intersport for inspection (Case Number: INT11739...
I purchased two pairs of Asics running shoes in March 2024 directly from the official authorized distributor, www.asics.com.tr. One of the shoes developed a tear in the ankle area on the back of the right pair, and I noticed a small opening forming on the left pair as well. I sent the defective pair...
In March 2024, I purchased two pairs of Asics running shoes, trusting their reputation for quality. I used both pairs equally and as intended, but one pair started showing significant wear. The fabric at the back of the right shoe’s collar tore, and I noticed the same issue beginning on the left sho...
Dear Asics Global Support, I am writing to express my deep dissatisfaction regarding a warranty claim I submitted through Asics Turkey (via Marlin Spor, Request ID: 29411597) for a pair of Asics shoes I purchased locally. After only 3 to 4 months of regular use, the front section of the shoes becam...
On October 25, 2024, I purchased a pair of Asics Gel Nimbus 26 shoes from the Asics Hilltown store in Istanbul. I only used the product once or twice a week for daily wear, yet within just 8 months, both the left and right shoes developed serious deformations and splits on the outer parts. On July ...
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