On April 9, 2025, I purchased a pair of Asics athletic shoes (FTW stock code 1072A107-100) from the Sportif store at Antalya Erasta Mall. After approximately eight months of use, the sole on the right shoe began to separate. As soon as I noticed the issue, I completely stopped using the product.
I submitted the shoes for inspection through support form number 1-30963 and returned them to the store. Following the review, I was informed that the issue was not caused by a manufacturing defect and that the brand would not accept any responsibility after the sale. With this response, I realized that the product warranty effectively has no real meaning.
For this product, invoice number SPO2025000085272, I do not believe there was any user error and instead believe the issue is manufacturing-related. Therefore, I am requesting that Asics and the Sportif store at Antalya Erasta Mall replace the shoes free of charge with a brand-new pair.
I purchased a pair of Asics running shoes from the In Street store in Sefaköy Armoni Park. After about 10 months, the shoes started showing serious defects. The right front upper section began to split and come apart, and one of the laces snapped. What frustrates me most is that I did not even wear ...
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