I purchased the ASICS Gel-Nimbus 27 running shoes from the ASICS store at Zorlu Center in Istanbul on April 29, 2025. I used the shoes for approximately seven months, at a relatively low frequency of once or twice a week. Despite this limited use, I noticed significant wear and tearing on the collar area, including the inner upper rear and side sections, on both the right and left shoes. I became aware of this issue in December 2025. Due to this problem, I returned the shoes to the store where I purchased them for inspection. Following the inspection, I was informed that “the issue was determined not to be caused by a manufacturing defect.” However, considering the frequency and duration of my use and the premium segment of this shoe model, I do not believe that such a level of deformation in such a short period is acceptable, and I believe it indicates a manufacturing quality issue. I do not find either the condition of the product or the negative inspection result to be justified, and I request that my grievance be resolved. I am requesting a full refund for my ASICS Gel-Nimbus 27 running shoes.
On October 25, 2024, I purchased a pair of Asics Gel Nimbus 26 shoes from the Asics Hilltown store in Istanbul. I only used the product once or twice a week for daily wear, yet within just 8 months, both the left and right shoes developed serious deformations and splits on the outer parts. On July ...
I bought Asics Gel Nimbus 25 shoes on May 19, 2023, for ₺4499. I just used them for running, and when I addressed the store about the difficulties, I took sure to follow the staff's directions, which included not wearing them without first untying the laces. Anyone who uses such shoes for sports und...
In May 2024, I purchased a pair of Asics Gel-Nimbus 26 shoes from the Sportive Mall of Istanbul store. Within less than a month of use, the fabric over my right big toe tore, exposing my toe. This isn’t the first time this has happened—I bought the same model previously, and within a month, the fabr...
I purchased a pair of Asics Gel Nimbus 26 running shoes from the Asics store in İzmir İstinyePark and used them only 3–5 times for light walking. However, after such limited use, holes appeared on the upper mesh of both shoes. Experiencing this kind of defect after such minimal wear has been a major...
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