Arzum Appliance Warranty Fail

May 31, 2024 10:05 AM75

I am disappointed with my decision to go with the Arzum brand. Even though we have a 3-year warranty on the small household appliance we bought, the service centre is refusing to fix it. It's such a shame that the product has become completely worthless after spending money on it. We weren't provided with any solutions, and it seems as if we purchased it from a street market. I would not suggest it to anyone. When I make future purchases, I'll choose a company that truly values customer satisfaction and is committed to standing behind their guarantee.

February 18, 2025 11:54 AM (8 months after complaint)

Arzum is not a member of the Şikayetvar platform. Therefore, we kindly request you to use the official Arzum channels for your requests, suggestions, and complaints to be tracked and responded to as quickly as possible.

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