I bought an Arçelik refrigerator six months ago, and it's been making loud noises. The service technician came but couldn't solve the problem. When I contacted the store where I purchased it, they refused to take responsibility. To make matters worse, they told me to file a complaint with Consumer Rights.
My order number is 5050****25, and I hope someone from Arçelik will contact me. I regret buying this Arçelik fridge so much. I'm a minimum wage worker, and I spent more than my monthly salary on this appliance. Look at the situation I'm in now.
This experience has been incredibly frustrating. I saved up for this fridge, expecting it to be a reliable appliance from a reputable brand. Instead, I'm left with a noisy machine that disrupts my home, and no one seems willing to help me resolve the issue.
I bought an Arçelik refrigerator. It's been 6 months. This is my second time writing on this page. The service came twice and couldn't solve my problem, and even though they saw and knew the issue, they came to my house three times and still didn't identify the problem themselves, instead they asked me to record a video. Is this nonsense for real? For God's sake, I will lose my religion because of this. Please, for God's sake, do not shop from Arçelik, it's not worth a penny.
For the past three months, I've been dealing with strange noises coming from the fridge I purchased. Fed up, I reached out to customer service for assistance. The technicians who came determined there was a gas leak due to a manufacturing defect and that the motor was malfunctioning. They assured me...
In 2018, I invested in a full suite of Arçelik appliances, including a refrigerator, believing in the brand's reputation. Unfortunately, I have encountered numerous and persistent problems with multiple products. My most significant issue has been with the refrigerator. Despite purchasing an extende...
Arçelik's authorized service is causing significant issues for customers, and sadly, Arçelik headquarters seems complicit in this. On 17.05.2024, my refrigerator's broken compressor was replaced, and I paid ₺7500. However, just a month later, the refrigerator broke down again, making a loud noise li...
I’ve been experiencing a cooling issue and clicking noise with my Arçelik 5231 NHEY model refrigerator, which I purchased about 6 years ago. These problems have persisted for the past week. Following the issue, I contacted the authorized service center in Esenyurt, Istanbul. The service team informe...
I bought my refrigerator a year ago, but it did not arrive as I saw it in the store. The equipment hanging on the door was missing. We called the service, and they said that the door did not belong to this model. The issue was not resolved, and I gave up on the service. Later, the same refrigerator ...
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