Hello, I live in Torbalı, İzmir. About two weeks ago, I placed an order through Temu, and while the package arrived at the Yazıbaşı Aras Kargo branch within a week, I started receiving "out for delivery" messages for the last three days with no actual delivery attempt. Today, I called to ask about the situation, only to be told that my package had been sent back—without my permission or even informing me. I was genuinely shocked. While I was still actively waiting for the delivery, they quietly returned it. I want everyone to hear about this—Aras Kargo operates without oversight, and this carelessness is not acceptable. I will be taking every step I can to defend my rights.
Aras Kargo deliberately didn’t deliver the products I ordered from Temu. This is the fifth time it has happened. Their İzmit Darıca branch is always problematic—they claim “recipient not at home” and send back the package I waited a month for. At least call me so I can pick it up myself. The package...
Dear Aras Kargo Customer Service, I am writing to formally express my ongoing frustration with deliveries from the Trabzon İbrahim Cep branch. For over a year, all my Aras Kargo shipments have consistently been marked in the system as “non-deliverable to address,” which prevents the packages from be...
The product I ordered from Temu was returned without delivery because of an inadequate company like Aras Kargo, even though it had traveled all the way from abroad to my country. What's even more absurd is that after being called by the main office on February 25 and told my package would be deliver...
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