4
Resolved

My Temu Order Was Sent Back Without My Permission by Aras Kargo

March 24, 2025 2:30 PM13

Hello, I live in Torbalı, İzmir. About two weeks ago, I placed an order through Temu, and while the package arrived at the Yazıbaşı Aras Kargo branch within a week, I started receiving "out for delivery" messages for the last three days with no actual delivery attempt. Today, I called to ask about the situation, only to be told that my package had been sent back—without my permission or even informing me. I was genuinely shocked. While I was still actively waiting for the delivery, they quietly returned it. I want everyone to hear about this—Aras Kargo operates without oversight, and this carelessness is not acceptable. I will be taking every step I can to defend my rights.

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