I purchased some clothing from an Instagram shop, and the delivery was handled by Aras Kargo. The courier rushed the delivery, not giving me a chance to inspect it thoroughly. When I opened the package, I discovered that the items were not what I ordered. I contacted the store, but my messages were marked as “seen” without any replies, and my calls went unanswered as well. I didn't get any support from them at all. If I don’t receive assistance soon, I will take further action by exercising my rights and filing a complaint with the Consumer Arbitration Board, and I may even escalate the matter to court, backed by the evidence I have gathered.
Aras Kargo did not deliver my package, yet I received a message stating, "Your shipment has been delivered." However, I never received anything. I have no idea where my package is or who will cover my loss. No one from Aras Kargo has contacted me, and despite my attempts to get information, I am lef...
The product I ordered from Temu was returned without delivery because of an inadequate company like Aras Kargo, even though it had traveled all the way from abroad to my country. What's even more absurd is that after being called by the main office on February 25 and told my package would be deliver...
I encountered a highly concerning situation with the Aras Kargo. Even though I was home, my package didn't arrive at my address; it was allegedly dropped off at a nearby shop instead. Unfortunately, when I visited the shop, the package was missing as well. I reached out to the branch regarding the i...
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