Can't Access Apple ID Linked to Old Phone Number, Verification Code Issue

September 20, 2024 9:32 PM189

My Apple ID is still linked to my old phone number, and since I no longer have access to that number, I can’t receive the verification code needed to log in. I didn’t realize I had to sign in before updating my phone number, and now I’m locked out of my account. I created a new Apple ID, but both the old and new ones are now stuck on my phone, causing constant error messages. To make matters worse, all my important data is still trapped in the old account. Apple, please help me recover access to my old Apple ID or transfer my data to the new one as soon as possible!

Progress

October 25, 2024 12:02 AM

I can't log into my old iCloud account. When I enter my email address and password, it says the account is locked and asks for my old number. I don't remember my number and I don't have access to it, so I won't be able to receive the verification code. Currently, there are two iCloud accounts showing on my phone, and because I can't access the old one, it keeps giving errors. How can I resolve this? I am asking for support, please.

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