I ordered 2 iPad Pros from Apple. Order numbers are W1099877614 and W1403314140. I requested a refund for order number W1403314140 before it arrived at my door. My other product, W1099877614, was also returned due to the irresponsibility of the cargo company and Apple's failure to follow up. Since I am in the middle of a project, this is quite urgent. While the normal delivery process usually takes 2 days, I'll have to wait approximately 10-15 days during this process. I feel like I've been put in a tough spot due to these issues. Now, they've informed me that if I reorder, they will give me a discount on a different order, like a case, for example. However, they haven't disclosed the amount of the discount, and I'll only find out after making the order. Instead of addressing my concerns, it seems they are creating more problems. I request a resolution for the urgency of my iPad and the grievances I've encountered. I don't want to be forced to buy another product with a discount on the last one I ordered.
Apple's poor delivery service and lack of communication have really gotten under my skin. My order number (W1092925612) was supposed to arrive on January 19, but it hasn't arrived yet (on January 23rd) despite a promised delivery time. I can't accept this, and as I'm leaving town soon, I need to hav...
I purchased an iPad Air from the Apple Store, and the Apple Pencil that came with it had a defective tip right out of the box. The tip appeared damaged due to pressure before I even had a chance to use it. Immediately after receiving the product, I contacted Apple customer service. However, instead...
On August 25, 2025, I returned three products—MacBook Air, Magic Mouse, and AirPods—purchased through the Apple Online Store. The total payment of ₺59,098.02 was made by credit card. Although my return process has been completed, I still have not received my refund. My order number is W1514949104. ...
On January 2, 2025, I purchased a charger head from Apple, and it was marked as delivered on January 6, 2025. However, the package never arrived at my address, even though I was present at the time of delivery. To make matters worse, the system shows that I was the person who received the package, w...
On the 17th, I submitted a return request for my Apple product, and it was accepted, but I have to say, the whole process has been frustrating. It has been several days now, and I am still waiting for my refund to be processed. It feels like they're deliberately prolonging the process just to increa...
Comments