Hello. On June 23, 2023, I purchased an iPhone 13 128 GB from the Gurgencler store. After a few days, I noticed fluctuations in the screen brightness, as if a faulty light was flickering. It's like an electrical surge happening on the screen, and then it stops after a few seconds. I took it to the technical service center for repair. They returned the phone to me after 3 days, claiming no issues were detected, and they only performed a software reset. However, this morning, when I started playing music, I realized the sound was very low. Additionally, when the music starts, the screen brightness behaves oddly at the highest volume setting. As you can understand, the phone I sent in for repair has returned in an even worse state. I am extremely frustrated by this situation. I demand a replacement with a new device. It is unacceptable to cause such inconvenience to customers, especially considering the high prices paid for the product.
On August 25, 2022, I purchased an iPhone 11, red 128 GB device. The phone began experiencing issues such as random shutdowns during calls, screen freezing, rapid battery drain, and excessive overheating in June 2023. I sent it in for warranty service, and they replaced the screen without providing ...
I purchased an iPhone 13 from an Apple store approximately a year ago. Recently, the phone has been overheating and malfunctioning. Five days ago, the screen completely went black while I was on a call. When I took the phone to the Apple service center, they claimed that the phone had been dropped a...
I purchased my iPhone 13 from MediaMarkt Mall six months ago, and it recently stopped charging. I tested the device with different chargers, but the issue persisted, and the phone has never been dropped, damaged, or exposed to liquid. Because of this, I sent it to an authorized service center on Sep...
In February of 2022, I splurged on a green iPhone 12 with 128GB of storage. On December 10th, due to issues I've been having with my phone for the past month, I sent it in for repair through the official channel. When I leave the house in the morning with a full battery, it dies in my pocket and I c...
I bought an Apple iPhone 12 Pro and was extremely disappointed to discover that the top speaker was broken. When I contacted customer service, I was told that this is a common problem with these phones. On January 29th, 2023, I took my phone to the Apple Zorlu Center to have it repaired. The experie...
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