I bought an iPhone 13 device from the Apple website, but the device was defective and I sent it back. They told me that they sent me a brand new product, but this time the replacement product, the iPhone 13, had dust particles in its top camera lens. Definitely think twice before buying an Apple phone. When I called, I was told that we cannot exchange it again, but the customer service advisor told me that even if it is a replacement product, if it is still defective, you can exchange it and return it. When I called later, they told me that the customer advisor gave wrong information and that they could not make a change for the second time. Think at least 10 times before purchasing a product from Apple.com. They cause serious harm to people by sending them defective products.
On 11/11/2023, I purchased an iPhone 14 from a reputable online store. The cargo arrived on November 14, 2023. There was no damage to the box during shipping. I received the shipment. I started by opening the box. The back had scratches, which were clearly a manufacturer issue. I contacted Apple's C...
I gotta vent about Apple. They really got me ticked off and I wanna share it with people who might get into same trouble. Get ready for a story about screen shaking and broken promises. I just went ahead and treated myself to the new iPhone 13, thinking it would be totally awesome. I had no idea th...
I purchased an iPhone 13 from an Apple store approximately a year ago. Recently, the phone has been overheating and malfunctioning. Five days ago, the screen completely went black while I was on a call. When I took the phone to the Apple service center, they claimed that the phone had been dropped a...
My iPhone showed a service warning for the battery, so I scheduled a service appointment through the official Apple support page. The next day, I went to the Apple Authorized Technical Service, as directed by Apple support, to have my phone's battery replaced. My phone had never been serviced before...
My iPhone 14 Pro black color mobile phone, which I received and started using on 18.01.2023, has 5 different paint faults (whatever it is called) on the sides and back of the screen, which I noticed about 4-5 days ago. As soon as I noticed this situation, I made an appointment at the Apple Store Bağ...
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