Apple Exchange iPhone 13 Came with Dust Particles in the Camera

November 28, 2023 12:16 AM37

I bought an iPhone 13 device from the Apple website, but the device was defective and I sent it back. They told me that they sent me a brand new product, but this time the replacement product, the iPhone 13, had dust particles in its top camera lens. Definitely think twice before buying an Apple phone. When I called, I was told that we cannot exchange it again, but the customer service advisor told me that even if it is a replacement product, if it is still defective, you can exchange it and return it. When I called later, they told me that the customer advisor gave wrong information and that they could not make a change for the second time. Think at least 10 times before purchasing a product from Apple.com. They cause serious harm to people by sending them defective products.

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