I have a pair of AirPods from the second generation that works great for listening to music. But I haven't been able to use the microphone for about 7-8 months because it doesn't make any sound on the other end. Before my warranty ran out in August 2022, I took my AirPods to Aqua Florya - Troy. They said it was a software problem and fixed it. But they warned me that the problem could come up again, which it did. Now I don't have a warranty, and I can't use my headset because of something I didn't do. I'm sad that Apple doesn't stand behind its products. Even though I took my AirPods to an authorized service provider before the warranty ran out, the problem came back, and now the company won't help me.
I recently bought a pair of AirPods 3rd generation headsets and ever since then, they've been giving me connection problems. I've brought it into the service center 8-9 times now with video evidence of the issue, but they just keep denying there's an issue with the device. I've called customer servi...
Open Letter to Apple: Where is Customer Satisfaction? Dear Apple Representatives, I purchased my AirPods 2 two years ago, and within this period, they have broken down twice. The first issue was that one of the earbuds stopped producing sound. When I took it to an Apple-authorized service center, th...
I purchased my Apple AirPods 2nd Gen earbuds and since day one, I have been experiencing echoing sound issues during phone calls. Regrettably, the device couldn't be replaced, and they sent it to the service center. However, they returned it unfixed and now the issue still persists. Additionally, th...
I bought my Apple Airpods Pro 2nd generation headset from Apple directly, but it keeps ringing several times a day and then stops. I've talked to customer service multiple times and sent them a video of the problem. I've also taken it to the service center and told them what was going on and showed ...
I’ve carefully used my 1st generation AirPods Pro, but just a month and a half after the warranty expired, the left earbud started crackling. It’s incredibly frustrating to have this issue right after the warranty ended, almost as if it was designed to fail. I expected better from Apple, especially ...
Comments