I am experiencing a persistent charging problem with my AirPods 3 charging case. When I place the earbuds in the case, usually one side charges while the other remains stuck at 1%, or sometimes both earbuds stay at the same low battery level and do not charge further. This happens even when the case itself is fully charged, which means the case does not distribute power properly to the earbuds.
I have been dealing with this issue for about 2–3 months. During this time, I took my AirPods 3 to the Troy store in MaviBahçe, Izmir three times. On the first two visits, nothing was done to resolve the problem. On the third visit, they stated that the issue had been fixed, and for about 2–3 weeks, the AirPods worked properly. However, the same charging problem returned and continues in the same way.
My AirPods 3 are still under warranty. Because this fault has recurred despite multiple technical service visits, I no longer trust that the charging case will work reliably. I request that my AirPods 3 charging case be replaced under warranty with a properly functioning one so that I can use the product without constantly facing the same issue.
My AirPods 4 have not been charging at all for the past two months. I purchased the product from Media Markt in Kahramanmaraş and sent it to the authorized service center, where a service request was created under record number 102682069877. However, the device was returned to me marked as “repaired...
Open Letter to Apple: Where is Customer Satisfaction? Dear Apple Representatives, I purchased my AirPods 2 two years ago, and within this period, they have broken down twice. The first issue was that one of the earbuds stopped producing sound. When I took it to an Apple-authorized service center, th...
My 2nd Generation Airpods with Serial Number: H18HJ3ABLX2Y, still under warranty, have a peculiar issue. When I use the left earphone to listen to music, there's no problem. However, during calls, the other person can't hear me, although I can hear them perfectly. This problem doesn't consistently o...
On January 26, 2023, I encountered an issue with the right side of my 2nd Generation AirPods Pro not charging and dying immediately. This problem started about three months ago, but due to my busy work schedule, I couldn’t take it to the service center sooner. A week ago, I finally submitted the dev...
I bought my AirPods 3 earphones through Turkcell and sent it to warranty because of the problem that my earphones do not charge suddenly (after the reset process, it fills up to 10% and resets again). Due to the alleged deformation of my product, which was inspected by KVK, a large repair cost was r...
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