Unable To Complete Return Due To Transportation Issues

I am writing regarding an Amazon.com order where I was unable to complete a return in time due to transportation issues, and I am asking for your assistance in reopening the return window or issuing a refund. My order number is 112-5110041-11884263 and it included two items: a Mini Maglite flashlight and a Midwest Homes for Pets small pet bed. The flashlight arrived defective, and the pet bed turned out to be the wrong size for my needs. I initiated the return process through my Amazon account and selected drop‑off at Staples as the return method. The return deadline and Staples drop‑off due date were both shown as September 20th. I do not have a car and have had ongoing transportation difficulties, which made it impossible for me to get to Staples before the September 20th deadline. As a result, the return window has now closed in my account and I can no longer complete the return, even though I tried to follow the process within the allowed period but could not physically get to the drop‑off location. In light of these circumstances, I kindly request that you either reopen the return window and allow me to send the items back using a more accessible method, or issue a refund for the defective Mini Maglite flashlight. I am also willing to keep the Midwest Homes for Pets small pet bed if needed, as a gesture of compromise, if you are at least able to help me with the refund for the defective flashlight. I have been trying to resolve this in good faith and would appreciate your flexibility and help in finding a fair solution.