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Amare Global Disregards My Request to Cancel Auto-Ship

February 16, 2024 12:23 PM362

On February 6, 2024, I set up a monthly order with Amare GLOBAL for automatic shipments. Realizing I wanted to make a one-time purchase, I quickly sent an email to cancel the automatic shipments. Even though I got an automated message saying I'd hear back within 48 hours, I never received a response. I've been trying to get in touch with their customer service at ****3566565, but the line is always busy. As of March 6, I'm still struggling to cancel the recurring charges and shipments, and it seems like no one is willing to help me out.

April 30, 2024 2:58 PM (2 months after complaint)

Hello Ms. Eda, Upon review, it has been observed that your preference for automatic product delivery was successfully canceled as a result of your conversation with our Customer Service on February 16, 2024. If you have any questions, suggestions, or feedback, you can contact our Customer Service for a quick resolution. We wish you healthy days.

Eda
May 6, 2024 10:54 AM

It was canceled on February 22nd through the efforts of my sales representative colleague. Have a good day.

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