I requested a refund from Alo Yoga a month ago and haven’t heard back, how can I get my money back?

Here are effective and recent actions that have worked for other buyers:

- Check your bank statement – If the refund was processed but not notified, it might appear as “ADJUSTMENT” or “REVERSAL” on your account statement.

- Resend the original email to [[email protected]] with the subject: “PENDING REFUND – URGENT”, and include: the order number, return date, payment method, and a screenshot of your proof of return.

- If paid via PayPal, open a dispute through the Resolution Center, stating that the seller did not complete the agreed refund.

- If paid by credit card, contact your bank and initiate a chargeback, citing the failure to refund in accordance with the company’s stated policy.

- On social media like Instagram, many users have received quicker responses by commenting directly on recent posts by @aloyoga.

Got more tips to share? We’d love to hear your ideas in the comments.

You can also file a complaint on Xolvie to help enforce your consumer rights and get the issue properly resolved.