I bought something on AliExpress on October 16, 2023, and unfortunately, Yapi Kredi charged my account twice for the same amount. Yapi Kredi told me that they put a hold on the money because of this transaction. I need a refund for the amount that was charged twice, and I need it urgently. I'm really frustrated and worried about how my finances were handled in this situation. I rely on my bank to be reliable, and this incident has made me doubt their trustworthiness. I want my money back quickly. I contacted both AliExpress and Yapi Kredi, and I'm determined to make sure they fix this problem with the double debit. Customers need to trust their financial transactions.
I made a purchase on Aliexpress on October 14 at 23:47 for ₺511.28, but canceled it on October 16 at 00:18. Despite an earlier smaller order refunding promptly through Iyzico-Aliexpress, this larger transaction showed as "Aliexpress-London" on my bank statement, and the refund has not appeared. Afte...
Hello, I placed an order on AliExpress for three different items, but I canceled all of them on the same day. I was told that the refund had been processed, but it’s been over 10 days now, and nothing has been credited to my bank account. I contacted my bank, and they confirmed that no refund has b...
I canceled my order on AliExpress within just two hours on the same day I placed it. Yet, incredibly, my refund still hasn't appeared in my account! I've been waiting patiently for days, expecting my money back, but AliExpress keeps ignoring this issue. It's unacceptable for them to hold onto my ₺ f...
On September 23, 2025, I placed an order from the Shop1102752376 store on AliExpress for a 2024 Tinkoff Team Long-Sleeve Cycling Jersey. I paid 2,004.78 TL with my bank card. I returned the product on September 25, 2025, and in the AliExpress system it shows that the refund has been processed. Howe...
On August 20, 2024, I canceled my AliExpress order (Order No: 1115211217075071). While AliExpress confirmed that the payment refund was approved, no refund has appeared in my bank account to date. My bank (Ziraat Bankası) informed me that I should resolve the issue directly with AliExpress, but sin...
Comments