I Was Charged a Hidden Fee on My Axess Credit Card
Akbank told me there would be no annual fee for their credit card, but they still charged a fee at the end of the year. I truly regret choosing Akbank—no one should believe the claim that Axess credit cards have no annual fee. Users should carefully check their statements, as the charge appears under "membership fee" instead of being clearly labeled as a card fee. Everyone should double-check this. I will never use this bank again, and I won’t recommend it to anyone I know. I’ve never seen a bank so focused on squeezing every penny. I plan to file a complaint with the Consumer Arbitration Board to get my money back.
No response was provided in any way, the bank is so greedy that my writing here means nothing to them. The card fee is not legal. I will seek my rights at the consumer arbitration committee. Akbank is a regret.
