I’m extremely frustrated with Airbnb and how they handled my booking. I reserved a 3-night apartment stay in Girne for March 22–25, 2025, and the full amount was charged to my credit card on February 22 (code: HMC8JF543F / 800-621-2045). After that payment, I received no communication whatsoever—no check-in instructions, no host contact, nothing.
I made several attempts to reach out to the host and Airbnb, but got no response. With my travel dates approaching and no confirmation or contact, I had no choice but to book another place at the last minute, which cost more and caused a lot of stress.
I’m very disappointed. I paid Airbnb in good faith, and they left me without a place to stay or support. I demand a full refund of the amount paid (₺) and for Airbnb to take responsibility for failing to ensure host communication. I will not be using this platform again unless this is resolved promptly.
I booked two stays in Antalya via Airbnb for June 7–8, 2025 using reservation codes HM9PXKRAP5 and HMXFPKP22K, and I paid the full amount in advance. Unfortunately, my flight was canceled, so I couldn’t travel. I immediately informed Airbnb of the situation and requested a refund. However, I’ve been...
On July 15, 2025, I made a reservation through Airbnb with code hmxrncxkbj and paid ₺20,757. Shortly after, the host canceled my booking, claiming there was a pricing error. Airbnb’s policy clearly states that canceled reservations will be automatically refunded within 72 hours. However, no refund w...
On August 27, 2025, I canceled my Airbnb reservation in Kaş, Antalya (Reservation Code: HMPX98P2NY) on the same day I booked it, as the cancellation policy clearly stated I was entitled to a full refund. The total amount I paid was ₺3,859.06, and I am still waiting for the refund to be credited back...
I booked a stay through Airbnb on March 19, 2024, using confirmation code hmafyxpkhd, and the total cost was shown as ₺5775. But when I checked my bank account the next day, I saw that ₺6430 had been withdrawn—₺655 more than the agreed price. Since then, I’ve been trying to get help from Airbnb’s c...
On August 2, 2025, I booked a property in Sarande, Albania through Airbnb (Reservation Code: HMZ42TWS4T) for ₺7.701,31 using my Ziraat Bank card. The listing’s location was incorrect, which made it impossible to find. I tried contacting the host but received no response. I immediately reported the i...
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