If you encounter an issue related to Airbnb, they seem to completely disregard it. When you reach out to their support team, they say, "We'll pass this along to a higher-level representative," but then there's no further communication. After the host and guest work things out on their own, Airbnb swoops in out of nowhere, acting like they've saved the day and offering to help further if needed. This company is extremely unresponsive and undependable.
Airbnb has been incredibly irresponsible in handling a serious issue with my property. Someone listed my home on Airbnb, claiming to be the owner, without my permission. I reported this unauthorized listing to Airbnb, expecting a prompt response and action to remove it. However, I haven’t received a...
I rented a property through Airbnb, but when I arrived, the house was far from acceptable. It was unhygienic, and part of the ceiling decor had fallen. I contacted the host immediately, but they refused to acknowledge the issues and became difficult to reach afterward. I reported the situation to A...
Dear Airbnb Team, It has been 17 days since I submitted my compensation request, and I have yet to receive any resolution. During this time, I have not received any meaningful updates. For the past 10 days, I have been trying to contact your support team, but every time, I am told, "Your case will ...
I booked a room on Airbnb that was clearly shown in the photos and description as having two separate beds. However, upon arrival, we were shocked to find that the room only had one single bed—completely different from what was advertised. Since the room was not as described, we immediately tried t...
We rented a house through their website and had already paid a portion of the booking. However, due to urgent personal health reasons, we had to cancel the reservation. We explained our situation to the host, who seemed to understand and assured us that our money would be refunded upon cancellation....
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