I Was Denied Discount for Exchange on Adidas Shoes Despite Lower Price!

December 5, 2024 6:55 PM10

I recently visited an Adidas store to exchange a pair of shoes I had purchased at full price. While selecting a replacement, I noticed the new pair I liked was currently discounted. However, I was told I couldn't benefit from the discounted price because my transaction was categorized as an exchange. This policy makes no sense to me—why should I be denied the discount that's available to everyone else just because I'm exchanging an item? The correct process should deduct the original purchase amount and apply the current price of the replacement, including any discounts. This experience has left me deeply disappointed. Adidas, I expect you to review this policy and provide a fair resolution.

Comments

Similar Complaints

Adidas Refused to Replace My Childs Shoes That Caused Injury

July 4, 2025 10:55 PM24

About 8–9 months ago, I bought a pair of sports shoes for my child from an Adidas store. After a short period of use, we...

1

Adidas Misled Me With Store Signage in Hilltown

July 10, 2025 7:02 PM36

I shopped at the Adidas store in İzmir Hilltown and spent over an hour there. I liked the product and purchased it as a ...

Adidas Misled Me With Store Signage in Hilltown
Adidas Misled Me With Store Signage in Hilltown
1

Adidas Ayakkabı İadesi Sorunu

March 21, 2025 10:42 AM10

On January 16, 2025, I bought a pair of Adidas Gore-Tex shoes, expecting durability and quality. Shockingly, after just ...

Adidas Refused to Accept My Unused Product With Tag Still Attached

June 1, 2025 6:11 PM34

I purchased a product from Adidas and decided to return it just two days later, without having worn it at all. The item ...