Stuck Withdrawal And Unresponsive Support - ADI Predictstreet

I am writing to request urgent assistance with a stuck withdrawal on my ADI Predictstreet account that has remained unresolved for over a month. I initially attempted to withdraw my funds but mistakenly entered the wrong destination address. I immediately contacted ADI Predictstreet support by email under Ticket/Message ID 0xe2a75e8828a41a9e283838db421842b87b14f8bad10859a6889ac6d3404c1424 and shared the transaction hash 0xc479e7f8e0191b18f27ba6b595199b6e812bb600a598e89c16cb5da3a9cd3e1c, together with the other information they requested. Despite this, my platform portfolio balance is still showing zero while a total of 50.94 USD remains stuck and has not been restored or corrected in my account. For some time now, the support team has completely stopped responding to my follow‑up messages, and I have received no clear information or solution regarding the status of this transaction. I find it unacceptable that my funds are blocked in this way without any update or resolution. I kindly request that a responsible supervisor or relevant department manually review my account, investigate this stuck transaction, and restore my balance so that I can regain access to my funds. I also request to be informed in writing about the result of this review and the steps taken to resolve the issue.