Acuvue Oasys Lenses Repeatedly Tear Within Two Months

I purchased Acuvue Oasys for Astigmatism contact lenses through Acuvuelens.com on June 15, 2026, under order number 4410. After receiving the product, I started using the lenses, but from the very first week I experienced burning and stinging in my eyes. At first, I assumed this might simply be a temporary adjustment period and therefore continued using the lenses.

I have been wearing contact lenses for many years and have also been using Acuvue Oasys products for a long time. I have never experienced a problem like this before. Although I have been able to use the same contact lens solution with my other lenses without any issues, three separate lenses from this order have torn while I was wearing them, all within less than two months. The prescription and technical information for the lenses are clearly stated on the packaging, and the expiration date is listed as August 1, 2030.

Having multiple lenses tear within such a short period has not only caused me significant financial loss but has also put my eye health at risk. I request that the company send me original, defect-free replacement lenses as soon as possible. If this is not possible, I request a full refund of the amount I paid. I also expect the company to investigate why multiple lenses from the same order have torn and provide a satisfactory resolution to this issue.