I recently purchased Acuvue Oasys lenses, but to my dismay, they arrived torn due to a manufacturing defect. The lenses had noticeable tears, rendering them unusable and causing discomfort when worn. It was a disappointing experience, as my eyes were irritated and I couldn't use the lenses. Upon reaching out for assistance, I was met with unhelpful responses. The company suggested contacting the place of purchase for a resolution. Unfortunately, the communication with the seller didn't yield any solutions either. The lenses remain damaged, with visible tears persisting even after a month. Considering this situation, I firmly believe that a refund is the only reasonable course of action. I kindly request an expedited refund for the defective lenses I received.
I ordered a 3-month supply of 6 Acuvue contact lenses, which I have been using regularly. However, this time, the lenses were not delivered in good condition. When I put them on, I felt a sharp pain in my eye, and upon closer inspection, I realized that one of the lenses had a hole in it. I am disap...
About eight months ago, I purchased Acuvue lenses, and initially, I used them very cleanly and securely. When I opened the second package as the time passed, there seemed to be no problem when I put them in my eyes. However, after 2-3 days, my left eye became blurry. This bothered me, so I threw awa...
I've been using Johnson & Johnson Acuvue Oasys contact lenses with an 8.8 base curve and -1.00 prescription for over five years. Recently, I've encountered a significant quality problem with these lenses. I initially thought there was an issue with my eyes, but today I'm 100% sure that the problem i...
Hello, On May 15, 2025, I purchased two boxes of lenses and contact lens solution from the Sakarya Çark Caddesi branch of Atasun Optik. Each box contained six lenses, meaning I purchased a total of 12 lenses. However, within a short time, the center of eight lenses became scratched and torn, renderi...
I've been using Acuvue Oasys contact lenses for nearly 20 years. However, in my most recent purchase, I noticed unacceptable warping and deep scratches on the lenses right out of the package. I filed a complaint about this issue, but it remains unresolved after 20 days. A call center employee who co...
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