Brand Overview
ACE Rent A Car is an international car rental brand founded in 1966 in Indianapolis, Indiana. The company operates as a franchise-based business and provides rental services in the United States and many international destinations. ACE Rent A Car is a verified corporate brand and positions itself as a lower-cost alternative to major rental companies, targeting both leisure and business travelers.
Contact Info
Phone: +1-317-241-0899
Email: [email protected]
Website: acerentacar.com
Headquarters: Indianapolis, Indiana, USA
Industry and Operations
ACE Rent A Car operates in the car rental and transportation services industry. The company offers short-term and long-term vehicle rentals, including economy cars, sedans, SUVs, and vans. Most ACE locations are independently owned franchises, meaning rental policies, vehicle quality, and pricing structures may vary by location. Reservations can be made online, at airport counters, or through third-party travel platforms.
User Sentiment
- Many recent complaints involve unexpected charges, such as additional insurance, administrative fees, or high security deposits.
- Customers frequently report long wait times at airport locations and limited staff availability.
- Billing disputes and refund delays are commonly mentioned, especially after vehicle returns.
- Some users complain about vehicle condition, including cleanliness or maintenance issues.
- Positive feedback often highlights competitive pricing compared to major rental brands.
Be the First to Share Your Experience
If you’ve rented a vehicle from ACE Rent A Car, sharing your experience can help other users better understand what to expect from this company.