7Slots Blocks Withdrawal and Requests Unnecessary Card Photos
I’ve been trying to withdraw ₺12,000 from 7Slots, but it’s impossible. Despite submitting a withdrawal request, they keep stalling and claim my account needs verification. What’s baffling is their demand for photos of my bank cards, which seems highly unnecessary.
I log in with my password and submit withdrawal requests directly on the platform—why do they need pictures of my cards? When I asked the operator why they required my card photos, I sarcastically asked them to share their card images, and they replied, "We don’t share private information." So why should I?
This is the first time I’ve encountered such a demand on a gaming site. I expect immediate action to release my funds and for 7Slots to stop imposing invasive requirements. This raises serious concerns about security and trust.
Hello! Thank you for your comment. Your feedback is very valuable to us, and we are doing our best to improve our service. It is important to check your documents to ensure they are not stolen or used for fraudulent purposes. Please upload your documents to your profile or contact support chat for additional help. Our online chat colleagues are always ready to assist you. I would also like to mention that after completing the verification process, you will not experience any issues with your withdrawals. The verification process is an important security measure implemented to ensure the security of your account and to prevent unauthorized persons from accessing your account. This way, the security of both you and our platform is ensured. Such a verification process is a standard practice frequently used on similar platforms. Sincerely, 7Slots
