4rabet Deposit Deducted But Not Reflected
It has been 4 days since I made a deposit, and the amount is still not credited to my gaming account. I contacted customer service but received no response at all. I am starting to lose trust in 4Rabet because of this delay. I kindly ask for my issue to be resolved as soon as possible and the funds to be credited without further delay.
Dear Chandu, We sincerely apologize for the inconvenience caused regarding your pending deposit and fully understand your frustration about the delay in receiving the funds in your gaming account. We understand how disappointing this situation can be, especially after waiting 4 days and not receiving a proper response from customer support regarding your case. Please note that in some situations, deposits may require additional verification with the payment provider or banking system before the final confirmation can be completed and the funds can be reflected in the gaming balance. Such delays may occasionally occur due to provider-side processing or settlement confirmation issues. Please be assured that deposit-related cases are reviewed by the relevant department in order to verify the final transaction status and process successfully confirmed payments accordingly. We also understand your concern regarding the lack of updates from support. Your feedback has been noted, and we recommend continuing communication through the official support channels so the responsible team can further review your case and provide updates related to the investigation. For your safety and privacy, please avoid publicly sharing sensitive payment details or screenshots. We appreciate your patience and understanding while the verification process is ongoing. Best regards, 4rabet Support Team
Dear Chandu Chandu, we understand how frustrating it is to experience delays with your deposits and ongoing verification checks. We have checked tickets SUP-1339650 and SUP-1322870, and while one request is still under payment provider processing, ticket SUP-1322870 additionally requires a verification video recorded from another device together with a bank statement covering the period from the deposit date until today to help complete the review process. We also kindly ask you to remove any sensitive transaction information from your public review for your security.
