I Sent All Documents But 1xBet Still Blocks My Account Over Birth Certificate Request

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Erhan
July 28, 2025 10:59 pm
64

I’ve been a long-time user of 1xBet under account number 285526165 and have played on your platform for years without any issues. But now, when I request a withdrawal, I’m suddenly required to go through a tedious and excessive verification process. I submitted every single document that was requested: my ID, utility bills (electricity, water, and natural gas), and even resent them in PDF format. Yet, my account has still not been verified.

To make things worse, now you are demanding a birth certificate. I was born in a rural village where such documentation doesn’t even exist, and I clearly communicated this. It’s incredibly unfair to ask for something you already know I can’t provide, especially after I’ve already proven my identity through other official documents.

I feel completely mistreated and blocked from accessing the money I rightfully earned. This is not how a globally recognized platform should operate. Please verify my account and stop making users jump through impossible hoops. It’s damaging your reputation and disappointing loyal customers like me.

Erhan
Erhan
August 14, 2025 1:52 pm

Hello, I have also sent the requested birth certificate, so why are you not responding and completing this process? What else do I need to send for my account to be approved? I have sent everything from my ID, electricity, water, natural gas bills, ID selfie, and even the birth certificate. The principal amount of my money is 30k, the total in my account is 55k, and xbet has done everything possible to prevent me from withdrawing 25 thousand.

Erhan
Erhan
August 15, 2025 1:56 pm

Why are you not interested?

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