On August 27, 2025, I initiated a withdrawal of ₺30,800 from my 1xBet account (ID: 3509611***) using the p**** method. Immediately after the transaction, the amount was deducted from my gaming balance, yet it never arrived in my p*** account. This means my money is stuck in limbo—gone from my 1xBet account but not credited to my payment account.
I tried reaching out to 1xBet customer service several times, but I have not received any response or explanation. My account is active, verified, and has no restrictions. The withdrawal request was made entirely from my own balance and was not tied to any promotion or bonus conditions. Despite this, I have been left waiting without any solution or even a status update.
I demand that 1xBet immediately resolve this issue by either completing the transfer or refunding the ₺30,800 back to my gaming account. Customers should not have to chase down their own money when withdrawals are supposed to be a standard feature of the platform. This delay is unacceptable, and I expect prompt action to fix it.
On September 14, 2025, I submitted a withdrawal request of ₺10,000 from my 1xBet account. The request ID is 3944093207. Even after seven hours, the funds have not been transferred to my bank account. I carefully reviewed my account details, and there are no errors in the information provided. This i...
On August 26, 2025, I submitted a withdrawal request of ₺3000 from my 1xBet account using the bank transfer method. Despite the time that has passed, the money has still not been credited to my account. When I contacted customer support, I was told that my transaction was “in queue.” However, this ...
