I’m extremely disappointed with 1xBet due to their false promises about cashback payments. They advertise cashback incentives during deposits, but when it comes time to pay out, the system conveniently "doesn't recognize" the transactions. This isn’t the first time it’s happened, and unfortunately, it doesn’t seem like it will be the last either.
I contacted their live support several times, only to be met with generic, copy-paste responses that do nothing to resolve the issue. There is no accountability or actual assistance. I made my deposits according to the terms, and yet the promised cashback is simply ignored.
I urge 1xBet to take responsibility and fulfill the cashback they advertised. This kind of behavior damages trust, and I want others to be aware of this before they invest their money on this platform.