I funded my 1xBet account via EcoPayz specifically because of the advertised 10% cashback promotion, depositing roughly ₺22,000 over the promo period. When the cashback payout date arrived, none of the expected cashback showed up in my account—even though I met all conditions by making qualifying deposits well within the promotional window. Live support now tells me that the promotion ended on May 22, 2025, yet on May 30 I made a test deposit of ₺6 and immediately received the ₺0.60 cashback. To make matters worse, the deposit screen still displays “10% cashback” next to EcoPayz, misleading me into believing the offer was active when I deposited.
I’m furious at this inconsistency: 1xBet marketed a cashback that apparently vanished without notice for large deposits, while small trial deposits were honored. This feels like bait-and-switch, and I trusted the platform based on that promise. I demand an immediate audit of my deposit history, prompt crediting of the full 10% cashback on all valid deposits, and a clear explanation why the offer was suddenly considered expired despite the on-screen label. Fix this now—stop stringing users along with contradictory messages and honor the promotion you advertised.
I received an email from 1xBet offering a promotion: deposit ₺10,000 and receive ₺30,000 in return. Before proceeding, I inquired and confirmed the details. I transferred ₺10,000 to the provided IBAN as instructed. They assured me that the process was underway, and I was told the ₺10,000 would be cr...
On May 17, 2025, at 14:57, I deposited ₺3,440 into my 1xBet account. The money never showed up in my balance. I was told it would be transferred shortly, but nothing happened. Then, on May 19, 2025, at 01:25, I deposited an additional ₺3,200—and again, the funds did not appear in my account. When I...
On August 16, 2026, I deposited a total of ₺10,000 into my newly opened 1xBet account through Kuveyt Türk Bank, split into two separate transfers of ₺5,000 each. However, the funds never appeared in my betting account. I immediately contacted customer service several times via live chat. The only r...
I have been a loyal 1xBet member for about 10 years. On August 8, 2025, I deposited ₺1,000 into my account specifically to take advantage of the Friday Bonus Campaign. I carefully reviewed the promotion rules and fulfilled every single requirement, yet the promised bonus was never credited to my acc...
