I Deposited $50 to 1xBet But It Never Reached My Account — Support Offers No Timeline

I regularly watch football matches and enjoy placing bets. Yesterday, I tried to place a bet on the Cruzeiro team. I used the same bank card I always do and deposited $50 into my 1xBet account. Unfortunately, the money was withdrawn from my card but never appeared in my account balance.

This is the first time I’ve experienced such an issue with 1xBet. I immediately contacted customer support, but they simply told me to wait—without providing any clear timeframe or resolution. That’s unacceptable.

I work hard for my money and earn it honestly. If this issue isn't resolved soon, I will not hesitate to file a police report. What's even more painful is that Cruzeiro ended up winning, which means my intended bet would have been successful. This makes the experience even more frustrating and disappointing.

1xBet, I urge you to take this matter seriously and return my ₺50 without delay.