I Can't Withdraw My Money From 1xBet App Since August 14

I came here to complain and really hope for help. I want to withdraw money from the 1xBet app, but my withdrawal request has been stuck in “pending” status since August 14, and no one at 1xbet support can give me any clear answers. At first, customer support told me there were too many requests and asked me to wait, but it feels like I’m the only one who hasn’t received their money out of all these so-called “many requests.” The amount isn’t even that large, just $670, yet I’ve been left waiting without resolution. Maybe support will take action faster after this complaint. My order ID is 39048***, and my account is buped***@gmail.com.