1xBet Does Not Confirm My Account - I Cannot Withdraw My Money

I urgently need help confirming my account at 1xBet because I want to withdraw my money but cannot do so without these photos. I have already photographed my documents twice and even sent a selfie with my passport, yet something is still said to be missing. I don’t understand what exactly is wrong because no one is giving me any specifics. My documents are 100% in order, and my account is registered at the 1xbet site with the email emekn***@gmail.com. Please help me, as I urgently need to withdraw my money.