1xBet Withdrawal Stuck For Two Weeks - Processing Center Issue Unresolved

I have been experiencing serious problems with withdrawals on my 1xBet account, and the situation has become very exhausting and upsetting for me. It is always a very long, tedious process to withdraw my money and I end up waiting for hours just to receive funds that belong to me. This ruins my enjoyment of using your platform and makes me lose trust. My latest withdrawal is completely stuck. My withdrawal request with ID 95731073*** was submitted on 7 January for an amount of $170, and today is 21 January and I still have not received my money. I need this money right now, yet it has been held for two weeks without any clear solution. I contacted your customer support about this specific withdrawal and was told that your processing center is “broken”. This explanation is not acceptable to me, as it feels like my money is simply being held without proper justification, and I am left waiting again and again. I kindly request that you immediately process and pay out my withdrawal without any further delay. In addition, I expect a clear explanation and an apology for this long and stressful delay so that I can regain some trust and continue using your platform with peace of mind.