1xBet Welcome Bonus Not Credited to My Account

I didn't receive the welcome bonus at 1xBet. After my friend told me about his winnings, I decided to check the site for myself and the bonus system looked very attractive at first glance, which drew me in. However, I still haven't received the bonus. My account is new and I have never registered with my email address musonda***@gmail.com on any other betting sites. I followed all the registration rules and made a deposit, but the bonus never appeared. I hope you will be honest and, following this complaint, at least help me resolve the issue.