1xBet Verification Pending and Withdrawal Blocked for Days

I am writing to raise a complaint about my 1xBet account in Nigeria, as I have been unable to withdraw my funds due to an unresolved verification issue. On 09/06/2026, I initiated the verification process and requested a withdrawal of 18,000 naira from my account, but since then the withdrawal has been blocked with no proper response from your side. As requested, I submitted my NIN card and a selfie for verification. Despite completing these requirements, my account remains restricted for withdrawals. Over the past three days, I have repeatedly contacted your customer support, but I only receive generic, robotic copy‑and‑paste replies that do not address my specific situation or move the process forward in any way. I respectfully request that my verification be properly reviewed and completed as soon as possible and that the 18,000 naira in my 1xBet account be released for withdrawal without further delay. I also expect a clear explanation of why this verification has taken so long and why support has not provided any concrete assistance. My account number is 1474371***