On April 23, 2025, I deposited ₺9000 on 1xBet’s payment page. Although the amount was successfully withdrawn from my bank account at 15:26, it never appeared in my betting account.
I immediately contacted customer support to resolve the issue, but I was shocked by the unprofessional and dismissive behavior of a representative named Mr. S* and other staff members. Instead of helping, they spoke to me in a condescending tone, gave incomplete and misleading instructions, and failed to solve the problem. Their rude attitude only added to my frustration and deepened my sense of being wronged.
Despite hours of waiting, I still haven't received either the deposit in my account or a refund. As a top-tier user of the platform, I expected much better treatment and service.
I am prepared to submit screenshots and full documentation to support my claim. I request that this matter be urgently investigated by senior management, and I demand that my ₺9000 deposit be credited or refunded immediately. This experience has been unacceptable, and I will not let it go unresolved.
On October 24, 2025, I requested a ₺1,560,000 withdrawal from my 1xBet account via bank transfer. The transaction was marked as approved at 09:31 AM, but even after more than 24 hours, the money has not been credited to my bank account. I also tried to reach my account manager, Mr. S****, but I hav...
On May 17, 2025, at 14:57, I deposited ₺3,440 into my 1xBet account. The money never showed up in my balance. I was told it would be transferred shortly, but nothing happened. Then, on May 19, 2025, at 01:25, I deposited an additional ₺3,200—and again, the funds did not appear in my account. When I...
On March 14, 2025, at 21:11, I deposited ₺10,000 into the account number provided by 1xBet. It is now March 15, 2025, at 15:00, and my money still hasn’t been credited to my account. I have tried everything—contacting live support, emailing the 1xBet team, and reaching out in every possible way—but...
On September 7, 2025, I submitted a withdrawal request from 1xBet using Parolapara. The withdrawal amount was supposed to be ₺100,000, but only ₺84,000 was deposited into my account. That means ₺16,000 is still missing from my withdrawal. For the past three days, I have been contacting 1xBet custom...
