1xBet Did Not Credit My Deposit to Account

I expected my $150 deposit to be credited to my gaming balance on the same day it was made, but 1xBet seems to think otherwise. I topped up my account (190485***) using USDT on October 20, and since crypto transactions usually take only a few minutes, I’m shocked that several days have passed and the money still hasn’t arrived. I can provide my transaction hash if needed. I’m starting to think that my money is just gone. Situations like this really destroy trust in the bookmaker. I haven’t broken any rules, so I don’t understand why my balance is still empty.