On 11/30/2025, I deposited $34 into my 1xBet account via bank transfer through Ziraat Bank to the account registered under the name H** E* A***. Even though 8 days have passed, this amount still has not been credited to my account.
At the request of the support team, I sent the bank receipt and my account transaction history. They asked for these documents to resolve the issue, yet despite submitting everything, no progress has been made and the problem still continues. The ticket number for my request is 10293069, and my user ID is 806448551.
I am unable to reach the live support line, and when I do manage to connect, I am only told to wait. No concrete solution or clear explanation has been provided. The fact that a simple deposit transaction has remained unresolved for 8 days has seriously damaged my trust and made me think twice before depositing money again.
I request that the $34 I deposited be credited to my account as soon as possible and that I receive a clear and transparent explanation regarding this issue.
On November 22 at 19:39, I sent $118 to my 1xBet account via Ziraat Bank. The transaction was made for my account with the ID number 139761*7. Even though nearly 15 days have passed, the amount I sent has still not been added to my account. I contacted live support many times regarding this issue, ...
On 23.11.2025, I deposited $301 into my 1xBet account, but the amount was never credited. I made the payment by transferring funds from my own Ziraat Bank account to Garanti Bank, as instructed. After the transaction, I emailed all the required documents, and a case was opened for me. However, even ...
On November 15, 2025, at around 10:30 AM, I deposited $235 into my 1xbet account via Ziraat Bank, but the funds have not been credited to my account. My customer ID for the transaction is 505803*. When I contacted 1xbet customer service, I was first told that the funds would be credited within 24 ho...
On 29/11/2025, I transferred ₺30,000 to my 1xBet account via bank transfer from my Ziraat Bank account in Turkey. The money was withdrawn from my bank account, but it has not been reflected in my 1xBet balance. After noticing that the deposit did not appear, I contacted 1xBet customer service and su...
On August 9, 2025, at 13:31, I transferred ₺500 from my Ziraat Bank account ending in 5005 to my 1xBet account. I have the official bank receipt as proof of the transaction. The amount was successfully deducted from my bank balance, and there were no error messages during the process. However, even ...
