1xBet Blocked $130 Withdrawal & Ignored ID Verification

I am writing regarding a serious issue with my 1xBet account registered in Bangladesh under ID 392291***. On 10.11.2023, I submitted a withdrawal request for 130 USD via Perfect Money, but my payment has been unfairly withheld and my verification has been rejected without any valid explanation. Right after I requested the 130 USD withdrawal, the transaction was put on hold and locked by your security team. I was repeatedly asked to submit copies of my ID card or passport, full account profile data, and Perfect Money transaction screenshots. I cooperated fully and provided all the requested documents in genuine, clear, high‑resolution form. Despite this, my verification was later rejected with the claim that the evidence was “insufficient,” and my recent follow‑up emails have simply been ignored. I contacted you by email under the subject “Re: Withdraw problem 130 usd [#48012***]” but instead of a proper review or a clear justification, my proofs were dismissed and no concrete explanation was provided. At this point, my legally earned 130 USD withdrawal remains blocked without any transparent reason, even though I have complied with all your security and KYC requests. My primary expectation is that a qualified human specialist manually re‑checks my verification documents and immediately approves them, followed by the instant release and payment of my pending 130 USD withdrawal to my account. In addition, I request a clear and official written explanation from your management stating why my genuine identity proofs were repeatedly ignored or deemed insufficient, so that this situation is documented and does not repeat in the future.