1
Sefa is completely dissatisfied with the result

Unfair Turnover Conditions on 1win Restrict My Withdrawal

Sefa
December 15, 2024 3:55 am
173

I’ve encountered significant issues with 1win’s withdrawal process due to unreasonable turnover conditions. Despite winning, the platform enforces a turnover requirement that must be completed before funds can be withdrawn. However, by the time this condition is met, the funds are often depleted through additional gameplay.

It feels as though the system is designed to prevent players from accessing their winnings. This practice is highly frustrating and gives the impression that the platform is manipulating outcomes. I deposited my money in good faith and should have the freedom to withdraw it without such restrictive conditions.

I demand an immediate review of these policies and the release of my winnings without further conditions. This system undermines trust in 1win, and I urge others to be cautious when using this platform.

Sefa
January 03, 9:22 pm

They never contacted me; stay away from this site and don't gamble at all.

July 28, 5:27 pm (7 months after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will definitely look into the situation and help resolve your problem. Sincerely, the 1win team.

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