1Win Withdrawal Pending for Over 72 Hours With No Payment Update

1Win Withdrawal Pending for Over 72 Hours With No Payment Update
Shivang
Shivang
1win
June 3 2:51 PM2

I have been facing an unresolved withdrawal delay issue with my 1Win account. My Account ID is 320007278 and my Appeal Request Number is SPP-416997. On 31 May 2026 at 11:28 PM, I submitted a withdrawal request of ₹9,900 via bank transfer to my Kotak savings account. Since that time, the withdrawal status has remained pending and the amount is no longer visible in my 1Win wallet balance. I contact 1Win customer support daily regarding this same withdrawal, but I only receive the same standard response that my request is “In progress” due to additional processing and verification checks on the payment system side. They keep stating that the standard processing time is up to 24 hours and that the request will be checked again if it exceeds that period, but despite more than 72 hours passing, there has been no real update and no clear timeline for when my withdrawal will actually be completed. I request that this ₹9,900 withdrawal to my Kotak savings account be processed and credited to my bank as soon as possible, and that I be provided with a clear and final resolution for this delay that has lasted well beyond the stated 24‑hour timeframe.

June 3 3:49 PM (58 minutes after complaint)

Hello, We sincerely apologize for the delay you are experiencing with your withdrawal request. Your appeal request number SPP-416997 and account ID 320007278 have been noted, and we appreciate your patience during this process.We understand that the standard processing time has been exceeded, and we will escalate your case to ensure that your withdrawal of ₹9,900 is processed as soon as possible. Our finance team will conduct a thorough review and will provide you with a clear update on the status of your withdrawal.Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve this matter promptly.

Shivang
Shivang
June 3 4:03 PM

can yo give me any timeline because it is very urgent. please try to sove this issue can i know what is the issue in it because my kyc i already verified i give my bank statement so what is the problem

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