I made a withdrawal request of 150 USDT from my 1win account via the TRC-20 network. Before confirming the withdrawal, I carefully checked the wallet address several times, so I am sure that the address was entered correctly. However, although the transaction is shown as “completed” on the 1win website, the funds have still not appeared in my crypto wallet. It has been about 5 days since I made this withdrawal request and during this time no money has been credited to my wallet. I have not yet contacted 1win customer support, but I am writing here because I want this issue to be checked urgently and resolved as soon as possible. My transaction/operation reference on the site is ID239148***. I request that 1win immediately locate this 150 USDT withdrawal and either credit it to my specified wallet address without any further delay or provide a clear and detailed explanation of where the funds currently are and why they have not reached my wallet despite the “completed” status.
On August 7, 2025, I submitted a withdrawal request for 5,000₺ from my 1win account using the bank transfer/EFT method. In my transaction panel, the status shows as “completed,” yet the funds have not been credited to my bank account. I immediately contacted both the live chat support and the assis...
I am writing to let you know about an issue with my 1win account: a withdrawal has been pending for an unusually long time. My 1win user ID is 345618952. On 1 February 2026 at around 11:00 a.m., I requested a withdrawal of 1000 USDT via the TRC20 network. This amount was won as the first prize in a ...
I am absolutely outraged with 1win! I've had two consecutive problems with my deposits, and it's completely unacceptable. The first time, I admit I made a mistake. I intended to deposit ₺16,500 but accidentally requested a ₺500 deposit while still sending the full ₺16,500. This was a week ago, and ...
I submitted a withdrawal request on 1win, and although the site shows it as approved, the money never reached my bank account. I’ve completed withdrawals here before without issue, so this delay is baffling and unacceptable. Every time I check with customer service, they keep assuring me the funds a...
I submitted a withdrawal request on 1win, and although the site shows it as approved, the money never reached my bank account. I’ve completed withdrawals here before without issue, so this delay is baffling and unacceptable. Every time I check with customer service, they keep assuring me the funds a...
