1win KYCAID Verification Problem Is Blocking My Withdrawal

1win KYCAID Verification Problem Is Blocking My Withdrawal
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ARYAN
May 26, 4:00 pm
2

I am writing regarding my 1win account in India, with user ID 361635752, where I have been unable to complete verification and withdraw my funds for the last 5 days. The issue is related to KYCAID: my account is simply not getting verified, which leaves my withdrawal blocked. I have a balance of 2653 in my 1win account that I want to withdraw, but I cannot proceed because of this verification problem. I have contacted 1win customer support multiple times, yet I have not received any useful assistance or a clear explanation. Recently, they have stopped replying altogether, which is very frustrating. I request that my account with ID 361635752 be verified as soon as possible, either through KYCAID or any kind of manual verification, so that I can withdraw my money without further delay. I also ask for a clear response about what caused this issue and confirmation that my funds will be paid out.

May 26, 4:31 pm (31 minutes after complaint)

Hello! To complete your verification, please ensure that all required documents are correctly submitted. Double-check the document guidelines and resubmit them. Once verified, your withdrawal will be processed promptly. Thank you for your understanding.

ARYAN
ARYAN
May 26, 6:29 pm

There is no option to resubmit the documents. KYC option is blocked. Please look into it and make the option of submitting documents available at the earliest

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