1win JetX Deposit via UPI Not Credited to Gaming Account
I play JetX on the 1win platform and on 3 April 2026 I deposited an amount of 50,000 to my gaming account via UPI from my bank account. Although the UPI payment was completed successfully and I have all the payment details, including the transaction and reference information, the amount has still not been credited to my 1win account linked to gaming ID 83842**. After noticing that the 50,000 was not added to my balance, I contacted 1win customer support and shared that I have all the necessary proof of payment. Despite this, no one has helped me so far and the issue remains unresolved, while my money is stuck. I request that the 50,000 deposited on 3 April 2026 be immediately credited to my 1win account on the UPI transaction details that I can provide. I expect this issue to be checked urgently and resolved without any further delay.
Hello! Thank you for reaching out regarding your deposit issue. We understand how important this matter is to you.Your request related to the 50,000 deposit made on 3 April 2026 is currently in progress. Our team is reviewing the transaction details and the proof of payment you provided.We apologize for the inconvenience and appreciate your patience. We are working to resolve this issue as quickly as possible and will ensure that your account is credited accordingly.You will receive an update from us shortly. Thank you for your understanding.
