4
Ahsen is satisfied with the result
Resolved

1win Delayed My Bank Transfer – No Resolution Yet

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Ahsen
March 08, 2025 11:39 pm
59

I have been a 1win user for four years, but this is the first time I’ve experienced an issue with a bank transfer. I deposited ₺3060, yet the money still hasn’t been credited to my account.

When I contacted customer support, they initially told me to wait 24 hours. Once that time passed, they suddenly changed their response and said I needed to wait 7 days. This is completely unacceptable!

1win, I have been a loyal user—don’t make me regret it! I demand an immediate resolution and my deposit to be credited without further delay.

Progress
Progress

March 12, 2025 2:35 pm

Hello, I have been a 1win user for 4 years. 1700 TL has not arrived, please find a solution for this. I keep talking to the customer representative, and they keep saying the same thing, saying it takes 1 to 7 days and that I have to wait. We have an enthusiasm, and you're leaving it unfulfilled. I want the problem to be resolved as soon as possible.

March 12, 2025 1:51 am

I have been using 1win for 4 years, but the deposit of 1000 TL has not arrived. Please help with this matter. I write to customer service, and they say the issue will be resolved in 2 to 7 days, but they are not interested. We have a desire, and they leave it unfulfilled. Please help, I don't want to deal with this issue anymore.

March 11, 2025 1:17 pm

Hello, I deposited 1500 TL but it hasn't arrived. Customer service keeps telling me that I have to wait 1 to 7 days. I have been here for 4 years, but I am experiencing problems like this. Please help, we have one pleasure, let's not let it go. I would be glad if it is resolved as soon as possible.

Ahsen
Ahsen
March 11, 2025 3:20 pm

Hello, the 1500 did not arrive, sir. Please help.

Ahsen
Ahsen
March 12, 2025 1:42 am

A total investment of 1750, but it hasn't arrived. I've been playing on this platform for 4 years, and this has never happened before. Please help. Customer service told me to wait 7 days. We have a hope, but it's being left unfinished.

Ahsen
Ahsen
March 12, 2025 7:41 pm

Thank you. Solve my problem.

July 28, 2025 4:33 pm (4 months after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will review the situation and definitely help resolve your problem. Sincerely, the 1win team.

Ahsen
Ahsen
September 24, 2025 3:57 pm

My problem still continues, I want a solution as soon as possible.

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