Last year, I ordered a coat online from the Zara Optimum store and then returned it to the physical store on December 5, 2024. To my shock, when I happened to check online, I saw that my refund is still pending months later!
How can a brand like Zara fail to process a refund for months and provide absolutely no information? This is completely unacceptable. You've had my returned item for ages, and my money is still being withheld. This isn't just an inconvenience; it's a blatant disregard for basic customer service.
Zara, you need to process my refund immediately! Deposit my refund for the returned coat into my account now and explain this outrageous delay.
I returned a product to Zara following their return policy and using the provided return code. The package was delivered to the seller on October 24, 2024, as confirmed by the shipping company. However, Zara is now claiming they never received the item and has not issued my refund. I followed every...
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