First, go to app.yourselfirst.com and log in. Then, go to Profile → Account Settings → Manage Plans and cancel any current plan.
Make sure to take a screenshot of the cancellation with the date on it. You can find this exact method in their Help Center and in guides.
If you were charged after quitting, send an email to [email protected] from the email address you used to sign up for the service and include proof that you cancelled. Yourselfirst says that returns are looked at on an individual basis.
To stop charges in the future, ask your bank or card issuer to block this merchant and dispute any debits that were not allowed or were made after the cancellation.
Many users say they had problems with bills and cancellations that they didn't expect, so writing down everything makes your claim stronger.
Have a similar problem? Join others who’ve shared their stories and found solutions. File your complaint on Xolvie to bring attention to the issue.
